Welcome to Coorg Coffee Bean Resort! These Terms and Conditions govern your use of our website, coorgcoffeebeanresort.com, and the services we offer. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions.
1. Acceptance of Terms
By using our website or making a booking with Coorg Coffee Bean Resort, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.
2. Booking and Payment
- Booking Confirmation: Your booking is confirmed upon receipt of a minimum of 50% of the package cost. The remaining balance is due upon arrival or before.
- Payment Methods: We accept various payment methods, including credit/debit cards and online transfers.
- Pricing: All prices listed on our website are in Indian Rupees (INR) and are subject to change without prior notice.
3. Cancellation and Refund Policy
- Free Cancellation: You may cancel your booking for free up to 14 days before your arrival date.
- Retention Charges: Cancellations made within 14 days of the arrival date will incur a retention charge of 100% of the booking amount.
- Refund Processing: Refunds will be processed using the original payment method and may take up to 14 business days to reflect in your account.
4. Check-In and Check-Out
- Check-In Time: 12:00 PM
- Check-Out Time: 11:00 AM
- Early Check-In/Late Check-Out: Subject to availability and may incur additional charges.
5. Use of Facilities
- Guest Responsibilities: Guests are expected to use the resort facilities responsibly and to comply with all rules and regulations.
- Damage to Property: Guests are responsible for any damage caused to the resort property during their stay and may be charged for repairs or replacements.
6. Limitation of Liability
- No Warranty: While we strive to provide accurate and up-to-date information, we make no warranties or representations about the accuracy, completeness, or suitability of the information on our website.
- Limitation of Liability: To the maximum extent permitted by law, Coorg Coffee Bean Resort shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with your use of our website or services.
7. Privacy Policy
Our Privacy Policy, which is incorporated by reference into these Terms and Conditions, governs the collection, use, and disclosure of your personal information. By using our website or services, you consent to the practices described in our Privacy Policy.
8. Changes to Terms and Conditions
Coorg Coffee Bean Resort reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services constitutes acceptance of the revised terms.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Madikeri, Coorg.
10. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: coffeebeanresort@gmail.com
- Phone: +91 9483 997472
- Address: Coorg Coffee Bean Resort, Opp. BGS College, Madenadu, Madikeri 571201
Thank you for choosing Coorg Coffee Bean Resort. We look forward to providing you with an unforgettable experience.