Welcome to Coorg Coffee Bean Resort! We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, coorgcoffeebeanresort.com, and when you make a booking with us.
Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, postal address, and payment details when you make a booking or contact us for inquiries.
- Usage Data: We may collect information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit.
- Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and improve our services.
How We Use Your Information
We use the collected information for the following purposes:
- Booking and Reservation: To process your bookings and reservations, and to communicate with you regarding your stay.
- Customer Service: To respond to your inquiries and provide you with customer support.
- Personalization: To personalize your experience on our website and provide you with content and offers tailored to your interests.
- Improvement of Services: To analyze usage patterns and improve our website and services.
- Marketing: To send you promotional materials and updates about our resort, only if you have opted-in to receive such communications.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and servicing you. These parties are obligated to keep your information confidential and secure.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain legal obligations.
- Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: coffeebeanresort@gmail.com
- Phone: +91 9483 997472
- Address: Coorg Coffee Bean Resort, Opp. BGS College, Madenadu, Madikeri 571201
Thank you for choosing Coorg Coffee Bean Resort. We value your privacy and are committed to protecting your personal information.